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Category Archive: Help Desk
A Beginner’s Guide To Develop osTicket Plugin
Create new plugins to add custom features into your osTicket installation. Add enhanced functionality to meet needs of your agents and customers.
osTicket is an open source ticketing based helpdesk system designed for customers to report their queries and complaints …
Posted in Help Desk
How To Set Up Online Help Desk Software Using osTicket
Manage all your support requests in one place using osTicket. Convert inquiries created via email, phone and forms into simple web-based tickets.
osTicket is an open source online help desk software solution. osTicket helpdesk is a free alternative to high …
Posted in Help Desk
Osticket Customization – Implement Multi-tenancy in osTicket
Multi-tenant osTicket helpdesk allows you to create multiple tenants from a single installation. That makes optimum use of web server resources.
In this article we will discuss how to make osTicket customization to implement multi-tenancy. This post will cover following …
Posted in Help Desk
Automate ticketing system using WordPress and osTicket
Automate the helpdesk process with seamless WordPress and osTicket integration. Transform customers’ inquires through web-based forms into support tickets.
Your customers can have queries regarding your products/services. They will send their queries through different forms on your WordPress site. osTicket-Wordpress …
Automate Business Operations Using Free and Open Source Software
List of free and open source software for all the segments of the business including CMS, communication, customer support, marketing & financial operations.
Setting up a remote business has become essential with the advent of new web technologies and frameworks. …
