Category Archive: Help Desk

A Beginner’s Guide To Develop osTicket’s Plugin

Create new plugins to add custom features into your osTicket installation. Add enhanced functionality to meet needs and requirements of your agents and customers.

A beginner's guide to develop osTicket's plugin

osTicket is an open source ticketing based helpdesk system designed for customers to report their queries …

Posted in Help Desk |

How To Set Up Help Desk System Using osTicket

Manage all your support requests in one place using osTicket help desk system. Convert inquiries created via email, phone and forms into a simple web-based tickets.

How To Set Up Help Desk System Using osTicket

osTicket is an open source help desk management solution. osTicket helpdesk is a free …

Posted in Help Desk |

How to Implement Multi-tenancy in osTicket

Multi-tenant osTicket helpdesk allows you to create multiple tenants from a single installation. That makes optimum use of web server resources.

How to implement multi-tenancy in osTicket

This post will cover following topics:

OsTicket Overview:

OsTicket is …

Posted in Help Desk |

Automate ticketing system using WordPress and osTicket

Automate the helpdesk process with seamless WordPress and osTicket integration. Transform customers’ inquires through web-based forms into support tickets.

OsTicket and WordPress integration

Your customers can have queries regarding your products/services. They will send their queries through different forms on your WordPress site. osTicket …

Posted in Blogging, Help Desk |

Top 5 Open Source Forum Software in year 2020

Best guide to choose the best forum software in 2020

Discussion Forum Software are the precursors to social media. If you looking to start your community, our team has picked best online community software in 2020

Top 5 Open Source Forum Software For 2020

Forums are the most …

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