Category Archive: Help Desk

A Beginner’s Guide To Develop osTicket Plugin

Create new plugins to add custom features into your osTicket installation. Add enhanced functionality to meet needs of your agents and customers.

A Beginner’s Guide To Develop osTicket Plugin

osTicket is an open source ticketing based helpdesk system designed for customers to report their queries and complaints …

Posted in Help Desk |

How To Set Up Online Help Desk Software Using osTicket

Manage all your support requests in one place using osTicket. Convert inquiries created via email, phone and forms into simple web-based tickets.

How To Set Up Online Help Desk Software Using osTicket

osTicket is an open source online help desk software solution. osTicket helpdesk is a free alternative to high …

Posted in Help Desk |

Osticket Customization – Implement Multi-tenancy in osTicket

Multi-tenant osTicket helpdesk allows you to create multiple tenants from a single installation. That makes optimum use of web server resources.

Osticket Customization - Implement Multi-tenancy in osTicket

In this article we will discuss how to make osTicket customization to implement multi-tenancy. This post will cover following …

Posted in Help Desk |

Automate ticketing system using WordPress and osTicket

Automate the helpdesk process with seamless WordPress and osTicket integration. Transform customers’ inquires through web-based forms into support tickets.

OsTicket-Wordpress Integration to Automate Ticketing System

Your customers can have queries regarding your products/services. They will send their queries through different forms on your WordPress site. osTicket-Wordpress …

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