Integrate Vanilla Forum with WordPress to improve client support, lower the service cost and boost sales. Let’s learn how to integrate these two free software.
In the past few years, the interaction of businesses with their customers has changed. There are many open source Discussion Forums that provide a shared space where customers express and discuss the experiences regarding the company’s services and products. In this blog post, we will go through the integration of Vanilla Forum with WordPress by covering the following points.
- Brief introduction of Vanilla Forum
- WordPress Insights
- How to install Vanilla Forum in WordPress
Brief introduction of Vanilla Forum
Vanilla Forum is a free open source discussion forum. It is built on top of the Garden Framework. It offers rich features such as private chat, attachments, several plugins, and adaptable customization. This forum software is a great free tool to build confidence with the customers by having direct communication with them.
Customer feedback has always been important when it comes to product development and promotion. However, this discussion forum supports effective community collaboration. It is highly configurable and provides integration with many software such as Zendesk, WordPress, Github, and more.
WordPress is a widely used blogging and website building software. There is a huge number of live websites that are running on WordPress. It provides all the necessary features with a large number of plugins. Above all, this open source software has an immense developers community that is developing new themes and plugins.
It is easy to set up and comes with complete documentation regarding development and deployment. This blogging software is multilingual and provides support for more than 70 languages. WordPress also provides integrations with many other applications such as Marketing Automation Software, Discussion Forums, and more.
How to install Vanilla Forum in WordPress
In this section, we will see the installation process of Vanilla Forum in WordPress.
First, you can download the Vanilla Forum plugin from this link.
Once the plugin is downloaded, place the vanilla-forums folder to /wp-content/plugins/.
After that, you will be able to see the Vanilla Forum at the bottom of the left-hand side panel as shown in the image below.
So, click on the plugin and you will land to the configuration page.
In addition, you can embed your forum in any WordPress page upon successful configuration using the code as shown in the image below.
Discussion forums are non-blocking communication tools that bring service providers and consumers to the same shared space. Therefore, it helps businesses to learn about the needs of their customers. Install a good Discussion Forum today for better client support and valuable customer feedback.